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Accessibility Statement
Accessibility Statement

Accessibility standards and compliance for Curasion

Updated over 10 months ago

General

Curasion strives to ensure that its services are accessible to people with disabilities. Curasion has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence

Accessibility on app.curasion.com

App.curasion.com makes the UserWay Website Accessibility Widget, powered by a dedicated accessibility server, available. The software allows App.curasion.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The app.curasion.com accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

To create a personalized accessibility profile within the widget, users can access our setup and user guide training . This resource provides step-by-step instructions on configuring accessibility preferences, ensuring a tailored and inclusive browsing experience.

Disclaimer

Curasion continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we regularly scan app.curasion.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site.

Despite our efforts to make all pages and content on app.curasion.com fully accessible, some content may not yet have been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on app.curasion.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions, or need assistance, please contact Curasion Customer Support via chat or via email: support@curasion.com.

Below is the WCAG 2.1 success criteria and how the AI-powered widget responds:

WCAG 2.1 Success Criteria

1. Perceivable (WCAG 2.1)

1.1 Text Alternatives

Level

AI-Powered Widget

1.1.1 Non-text Content

A

Yes

1.2 Time-based Media

Level

AI-Powered Widget

1.2.1 Audio-only and Video-only (Prerecorded)

A

n/a

1.2.2 Captions (Prerecorded)

A

n/a

1.2.3 Audio Description or Media Alternative (Prerecorded)

A

n/a

1.2.4 Captions (Live)

AA

n/a

1.2.5 Audio Description (Prerecorded)

AA

n/a

1.2.6 Sign Language (Prerecorded)

AAA

n/a

1.2.7 Extended Audio Description (Prerecorded)

AAA

n/a

1.2.8 Media Alternative (Prerecorded)

AAA

n/a

1.2.9 Audio-only (Live)

AAA

n/a

1.3 Adaptable

Level

AI-Powered Widget

1.3.1 Info and Relationships

A

Yes

1.3.2 Meaningful Sequence

A

Yes

1.3.3 Sensory Characteristics

A

Yes

1.3.4 Orientation

AA

Yes

1.3.5 Identify Input Purpose

AA

Yes

1.3.6 Identify Purpose

AAA

Yes

1.4 Distinguishable

Level

AI-Powered Widget

1.4.1 Use of Color

A

Yes

1.4.2 Audio Control

A

Yes

1.4.3 Contrast (Minimum)

AA

Yes

1.4.4 Resize text

AA

Yes

1.4.5 Images of Text

AA

Yes

1.4.6 Contrast (Enhanced)

AAA

Yes

1.4.7 Low or No Background Audio

AAA

Yes

1.4.8 Visual Presentation

AAA

Yes

1.4.9 Images of Text (No Exception)

AAA

Optional

1.4.10 Reflow

AA

Optional

1.4.11 Non-text Contrast

AA

Yes

1.4.12 Text Spacing

AA

Yes

1.4.13 Content on Hover or Focus

A

Yes

2. Operable (WCAG 2.1)

2.1 Keyboard Accessible

Level

AI-Powered Widget

2.1.1 Keyboard

A

Yes

2.1.2 No Keyboard Trap

A

Yes

2.1.3 Keyboard (No Exception)

AAA

Yes

2.1.4 Character Key Shortcuts

A

Yes

2.2 Enough Time

Level

AI-Powered Widget

2.2.1 Timing Adjustable

A

Yes

2.2.2 Pause, Stop, Hide

A

Yes

2.2.3 No Timing

AAA

Yes

2.2.4 Interruptions

AAA

Manual

2.2.5 Re-authenticating

AAA

Manual

2.2.6 Timeouts

AAA

Manual

2.3 Seizures and Physical Reactions

Level

AI-Powered Widget

2.3.1 Three Flashes or Below Threshold

A

Yes

2.3.2 Three Flashes

AA

Yes

2.3.3 Animation from Interactions

AAA

Yes

2.4 Navigable

Level

AI-Powered Widget

2.4.1 Bypass Blocks

A

Yes

2.4.2 Page Titled

A

Yes

2.4.3 Focus Order

A

Manual

2.4.4 Link Purpose (In Context)

A

Yes

2.4.5 Multiple Ways

AA

Yes

2.4.6 Headings and Labels

AA

Yes

2.4.7 Focus Visible

AA

Yes

2.4.8 Location

AAA

Manual

2.4.9 Link Purpose (Link Only)

AAA

Yes

2.4.10 Section Headings

AAA

Yes

2.5 Input Modalities

Level

AI-Powered Widget

2.5.1 Pointer Gestures

A

Yes

2.5.2 Pointer Cancellation

A

Yes

2.5.3 Label in Name

A

Yes

2.5.4 Motion Actuation

A

Yes

2.5.5 Target Size

AAA

Yes

2.5.6 Concurrent Input Mechanisms

AAA

Yes

3. Understandable (WCAG 2.1)

3.1 Readable

Level

AI-Powered Widget

3.1.1 Language of Page

A

Yes

3.1.2 Language of Parts

AA

Yes

3.1.3 Unusual Words

AAA

Yes

3.1.4 Abbreviations

AAA

Yes

3.1.5 Reading Level

AAA

Manual

3.1.6 Pronunciation

AAA

Yes

3.2 Predictable

Level

AI-Powered Widget

3.2.1 On Focus

A

Yes

3.2.2 On Input

A

Yes

3.2.3 Consistent Navigation

AA

Yes

3.2.4 Consistent Identification

AA

Yes

3.2.5 Change on Request

AAA

Manual

3.3 Input Assistance

Level

AI-Powered Widget

3.3.1 Error Identification

A

Yes

3.3.2 Labels or Instructions

A

Yes

3.3.3 Error Suggestion

AA

Yes

3.3.4 Error Prevention (Legal, Financial, Data)

AA

Yes

3.3.5 Help

AAA

Yes

3.3.6 Error Prevention (All)

AAA

Yes

4. Robust (WCAG 2.1)

4.1 Compatible

Level

AI-Powered Widget

4.1.1 Parsing

A

Yes

4.1.2 Name, Role, Value

A

Yes

4.1.3 Status Messages

AA

Yes

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